TUDOM Care Limited aims to:
- Deliver high-quality, person-centred care to all people we support
- Remain professional at all times while maintaining a caring and compassionate approach
- Be forward-thinking and innovative in the delivery of care
- Raise standards within the health and social care sector
- Provide equal opportunities and operate as an inclusive employer
- Promote dignity, respect, and fairness for service users and staff
- Maintain financial viability to ensure the sustainability of the service
- Achieve measurable quality outcomes
- Foster a positive culture that embeds our values and behaviours, encouraging both service users and staff to aim high
- Remain agile and resilient in responding effectively to challenges and change
3. Nature of Services Personal care Medication support Meal preparation Mobility assistance Companionship Dementia care Community support
4. Regulated Activities Personal Care
5. Service User Groups Our services are primarily provided to adults.
6. Locations Services are delivered in service users’ own homes across designated local authority areas in accordance with Care Quality Commission requirements.
7. Philosophy of Care Person-centred Respectful and dignified Inclusive and non-discriminatory Focused on independence, choice, and individual outcomes
8. Staffing and Training All staff employed by TUDOM Care Limited undergo enhanced DBS checks, complete a structured induction programme, receive mandatory training appropriate to their role, and are supported through regular supervision and appraisals.
9. Quality Assurance Quality is monitored and maintained through regular audits and service reviews, supervision and staff performance monitoring, feedback from service users and families, and continuous improvement processes.
10. Complaints TUDOM Care Limited welcomes complaints and compliments as opportunities to improve the quality of services provided. All complaints are handled fairly, promptly, and transparently in line with the organisation’s complaints procedure.
Declaration This Statement of Purpose accurately reflects the services provided by TUDOM Care Limited and is reviewed regularly to ensure continued compliance with Care Quality Commission requirements. Page